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Frequent Asked Questions


What is the nature of your business in the HMI technology sector?

As an OEM/ODM factory established in 2011, we specialize in designing and manufacturing advanced HMI displays and panels, catering to industrial requirements.


What is the minimum order quantity for your HMI products?

Our minimum order quantity for any industrial touch screen is just one unit, offering competitive discounts on larger orders.


Can you describe your quality control process for HMI panels?

Quality is our top priority. We meticulously oversee every stage, from raw materials to the final industrial HMI product, ensuring flawlessness before dispatch.


What is the warranty duration for your interactive screens?

We offer a comprehensive 3-year warranty on our HMI products, ensuring long-term reliability.


What payment options are available for your touch panels?

We accept various payment methods including T/T, Paypal, and Western Union, among others. Full payment for samples and a 50% deposit plus balance before shipment for mass orders.


Do you offer customized solutions for industrial touch screens?

Absolutely! We welcome OEM requests and can tailor our industrial touch screen solutions to meet unique requirements.


What are the applications of your HMI products?

Our HMI displays and panels are versatile, used in sectors like industrial control, healthcare, digital signage, and transportation, among others.


Which operating systems are compatible with your HMI devices?

Our industrial HMI touch screens support multiple OS, including Win XP/7/8/10, Android, Linux, and Mac.


What sizes do your Industrial Touch Screen come in?

Our range includes Industrial Touch Screen from 7 to 75 inches, catering to a variety of industrial applications.


What are the specifications for the thickness of HMI cover glass?

The thickness of the touch panel glass varies based on size, with a maximum thickness of 20MM, subject to engineering assessment for special materials.

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